Privacy Policy

Last updated: 1 November 2026

This policy explains how Knox Growth LTD (“Knox Growth”, “we”, “us”) collects and uses your personal information when you visit knoxgrowth.co.uk, fill in one of our forms (including forms on Facebook and Instagram), or get in touch with us. Knox Growth LTD is a marketing agency based in Hove, East Sussex, and is the data controller for the information described here.

What we collect

• Contact details you give us, such as your name, phone number, email address and business name.
• Answers you give in our forms, for example your trade, where your work comes from and a typical job value.
• Messages you send us by email, phone, social media or our website.
• Basic website usage data collected by cookies and analytics tools, such as pages visited and the device and browser used. See the cookie banner on our site for your choices.

How we use it

• To phone, email or message you about the enquiry you made and whether our services are a good fit for your business.
• To provide our services if you become a client.
• To keep records of our conversations with you.
• To understand how our website and adverts perform so we can improve them.

We rely on your consent and on our legitimate interest in responding to enquiries and running our business. Where you become a client, we also use your information to perform our contract with you.

Who we share it with

We do not sell your personal information. We only share it with service providers that help us run the business, such as Meta (Facebook and Instagram) for lead forms and adverts, Google for email, documents and analytics, and the customer relationship management tools we use to keep track of enquiries. These providers only process your information on our behalf.

How long we keep it

We keep enquiry details for up to two years from our last contact with you, unless you become a client, in which case we keep records for as long as needed to meet our legal and accounting obligations. You can ask us to delete your details sooner.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, to withdraw consent at any time and to ask for a copy in a portable format. To use any of these rights, email us at hello@knoxgrowth.co.uk.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

Knox Growth LTD, Hove, East Sussex
Email: hello@knoxgrowth.co.uk